In App purchases are made with iTunes. Refunds may be available by completing the e-mail form available at the iTunes support service. Depending on your country, the e-mail form must be filled within a certain time from receiving the receipt of the In-App Purchase.
The form can be found here: https://getsupport.apple.com/
- Click on "Apps and Software" or "Subscriptions and Purchases" > "Request a refund"
Zinio has no control over Apple iTunes policies however, your satisfaction is important to us and in the event a publication has ceased to be produced we offer a replacement of a similar value.