If you receive the error message “Failed to synchronize with server for URL http://insight.zinio.com/b/ss//6” on the Zinio Reader 4, we would recommend that you use the online reader, which can be found on www.zinio.com - “YOUR LIBRARY”. Within the online reader you have full access to your historical and current library. Alternatively we have offline Apps available for iOS and Android Devices
Our technical teams are busy developing a new state of the art offline reader (not dependant on 3rd party technology), so are providing very limited technical support. If you wish to use Zinio Reader 4 (against our recommendation) please follow these steps:
- Please ensure you download all publications you wish to read
- Once the download is complete > turn off the physical and wifi internet connections
This should enable you to read publications without receiving the error message. When you wish to download a new magazine reconnect to the internet and repeat the steps above.