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Troubleshooting: “Sorry! Publication is not eligible for sale in your region...."

If you receive the error message: “Sorry! Publication is not eligible for sale in your region.  Please remove it from your cart to continue”

This indicates that the publisher has restricted the sale of this publication to certain countries. Some publications such as the New Scientist have an international version available for sale outside the US.  Prices may also vary depending on the region, as decided by the publishers. Zinio cannot change the price or regional restrictions of a publication, terms of sale are determined by the publisher.

The restriction is based on your credit card billing address. If you enter a billing address matching one of the authorized countries you will be able to buy it, or get it at the updated price.

For any further questions Customer Support are here to help.

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