Help Center

Follow

Error Message: "There was a problem processing your card"

Should you get the error message:

There was a problem processing your card:  Review your Payment Information 

This means one of the following

  • Card number has been entered incorrectly
  • The wrong credit card type has been selected 
  • The expiration date is in the past or does not match the details on the credit card
  • The billing address entered does not exactly match the details with your bank
  • The first name and last name do not match with the cardholders name
  • The CVV code is not correct
  • The card has expired or the incorrect expiry date has been entered
  • You bank had not authorized the payment

 

 

 

Have more questions? Submit a request
Powered by Zendesk