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Troubleshooting: Publication "Currently Unavailable" (ZR5 OFFline)

In the ZR5 Offline, if a publication is grayed out and you get the message, "Currently Unavailable in the new Zinio Reader 5 Offline.  Please visit your library online at":

We are busy converting our back catalogue (over 150,000 issues) to enable access to the new ZR5. This will take some time.  If a back issue has not yet been converted. The ZR5 Offline will display a message requesting you to read online or in the ZR4.

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