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Troubleshooting: Where are my Downloaded Issues/Bookmarks

In order to improve our service to customers we have moved to a new back end system, this is an essential move to offer new features e.g. new filters, language options, an updated reader, with much more coming soon.  As a consequence of changing platforms

Desktop Reader/ZR5 Offline/ZR4

  • It is necessary to re/install ZR5 Offline upgrading from ZR4/ZR5 1.10
  • Existing bookmarks will not transfer to the new version
  • Requires one-time re-download of stored issues and re-archive of hidden issues 

Online Reader/ZR5 Online

  • Existing bookmarks will not transfer to the new version
  • The ability to hide/archive magazines is not currently available

 


NOTES

Please see options to sort your library

A library search is expected to be included in future releases.

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