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Troubleshooting: Desktop Reader Jumps back to page 1

We are currently investigating the following issue with out Web Team

  • When a customer is downloading issues on page 2,3,4 etc and that download completes it takes the customers back to page 1
  • The same thing happens when cancelling a download, after cancelling one on page 2,3,4 it also jump back to page 1

When we have more information we will update this article

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