Troubleshooting: Missing Magazines

In the event that you are missing a magazine from your library please

• Go to Read > > tap on reset > this will ensure that all filters are removed and all issues are visible in your library
• Go to Account > Preferences > Sync your Library > Sync Now > This will refresh with our servers and ensure that all magazines are displayed in your account.  Please do not close the app during this process. .
• Double check on our website that you have an active subscription for the magazine

After the above checks if you still have difficulties in viewing magazines please contact us 

NOTES

• If a magazine was archived on iOS version 3.4 or below, please contact CS to have this restored to your account.