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Please review our FAQs to get help on the most frequent topics:

  • Tap on Account > Support > FAQs & Help 
  • Search or review the relevant category  

If you are unable to find the answer:

  • For support tap on Account > Support > FAQs & Help 
  • Tap on the contact us icon pics_zinio4_android_contact.png
  • Add the information on Description and tap on Send icon pics_zinio4_android_send.png

Alternatively you can contact us via Zinio.com > Chat support is available Monday-Friday 9:00 am to 5:00 pm (EST).   The chat button will not appear if all agents are busy assisting other customers. We recommend using chat from a PC or Mac and not a mobile device.

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