Protecting Yourself from Phishing Emails Impersonating Zinio

Introduction
At Zinio, we take online security seriously and want to ensure our customers are protected from fraudulent activities. Recently, we have been made aware of phishing emails impersonating Zinio and falsely claiming to provide invoices or subscription details. This article will help you recognize these scams and take the necessary steps to protect yourself.

What is Phishing?
Phishing is a type of cyber-attack where fraudsters send deceptive emails pretending to be from a legitimate company. These emails often contain malicious attachments or links, attempting to steal personal or financial information.

How to Identify a Phishing Email
Phishing emails impersonating Zinio may exhibit the following characteristics:

• They come from an unfamiliar or suspicious email address (e.g., eugenkim1990@aol.com or brandonstierlinsart30@aol.com) instead of an official Zinio domain (e.g., @zinio.com).
• They contain fake invoices or payment requests that do not match your Zinio purchase history.
• They may include urgent or threatening language to pressure you into taking immediate action.
• They have attachments or links that, when clicked, may lead to malicious websites or download malware onto your device.

What to Do If You Receive a Phishing Email
If you receive an email claiming to be from Zinio but suspect it is fraudulent, follow these steps:

1. Do not open any attachments or click on links. These could contain malware or lead to phishing websites.
2. Verify the sender. Legitimate Zinio emails will always come from official Zinio domains (e.g., @zinio.com).
3. Take a copy of the email headers (these may be needed to report the phishing attempt)
4. Delete the email.
5. Monitor your accounts. If you have clicked on any links or provided information, change your passwords and check your bank statements for unauthorized transactions.

Customer Action Required 

1. Report the phishing attempt:
   • Report the email to AOL Support by visiting AOL Email Support.
   • Under Please describe what you are reporting: *
     • "A phishing email has been received falsely impersonating a valid company and asking for payment of invoice/personal please find attached the email headers for your investigation....  (if possible include email headers from step 3 above)"

How Zinio is Protecting You
Zinio actively monitors for phishing threats and works to take down fraudulent websites impersonating our brand. While we cannot control external scams, we are committed to keeping our customers informed and safe.

Need More Help?
If you are unsure if an email has originated from Zinio or have concerns about your Zinio account security, please reach out to our customer support team at support@zinio.com. We are here to assist you!

Stay Safe Online
Always be cautious when receiving unsolicited emails, especially those requesting sensitive information. By staying informed and vigilant, you can protect yourself from online scams.