iTunes Purchases - Problems accessing subscription

Description:

If you're having trouble accessing your iTunes subscription, to help us resolve the issue, we would appreciate it if you could provide us with the following information: 

Steps: 

• The exact start and end date of your subscription. This will help us find your account and confirm the subscription linked to it. 
• Proof of purchase or a purchase receipt. A screenshot or receipt from iTunes will confirm your purchase and allow us to update your access accordingly. 

Please send the necessary details to appsupport@zinio.com, and our team will work on restoring your access as quickly as possible. 

NOTE:  for help with Publisher Purchases (not iTunes) please see here