If you notice that your library appears greyed out when attempting to access your past purchases on our website https://www.zinio.com/ or through the Zinio Desktop Reader, we recommend clearing your web browser's cache and cookies to fix this problem.
Please choose your web browser from the list below to find instructions on how to clear your cache and cookies:
Chrome
Firefox
Safari for Mac
MS Edge
Opera
Should the issue continue after following these steps, do not hesitate to contact us.
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