FAQs
General
Zinio Partners
Shop
- How to Read a Publication (ZR5 Offline)
- Getting to Know Zinio Reader 5 (Offline)
- How to request an invoice
- How does Zinio Calculate and Apply VAT? Are VAT refunds possible?
- How to get a print version of a magazine
- Troubleshooting: “Sorry! Publication is not eligible for sale in your region...."
Settings
- How to Tell Zinio about your interests
- How to log onto Zinio With Facebook
- How to merge multiple Zinio Accounts
- How to link/unlink your Zinio and Facebook accounts
- How to change your Zinio Password (forgotten password)
- How to change your Zinio Email Address
Purchase FAQs
- How to change billing information
- How to see purchase history
- What is Continuous Service/Automatic Renewal?
- Troubleshooting: Why did I receive an email requesting me to update my billing information?
- Troubleshooting: I have content I did not purchase in my library
- Troubleshooting: I have a charge I do not recognise
Subscriptions
- Publisher News: Gay Times April 2017
- Publisher News: Digital Photo publication
- Publisher News: Changes to Playboy Interactive
- Troubleshooting: Renewal Request when Subscription is still Active
- Publisher News: PCG Publishing - Coloring Books
- Publisher News - Complete Wellbeing (India)
Subscriptions and Purchases
FAQs/Troubleshooting
- Publications not downloading/"a network problem has occurred"
- Error Message: "Error creating user"
- New Zinio User/Getting Started
- Zinio Update: WebOS and Win7 Mobile Platforms
- Troubleshooting: I experience different download speeds
- Error Message: I get an error message "not yet registered"