Access Issues for Customers in Hong Kong and China.

Description

We are currently investigating an issue affecting users in Hong Kong and China who are experiencing difficulties accessing Zinio.com and other Zinio platforms.

Our technical teams are working to identify the root cause. At this stage, the issue may be related to regional IP restrictions or network-level filtering affecting access from these regions.

To help us investigate and resolve the matter as quickly as possible, we kindly request the following: 

If you are located in Hong Kong or China and are unable to access Zinio, please send us your public IP address.

You can find your IP address by visiting https://whatismyipaddress.com/ or by searching “What is my IP” on Google.

We are currently looking into an issue that is impacting users located in Hong Kong and China. These users are encountering challenges when trying to access Zinio.com as well as other platforms associated with Zinio.

Our dedicated technical teams are actively engaged in diagnosing the underlying cause of this problem. At this point in our investigation, it appears that the difficulties users are facing may stem from regional IP restrictions or network-level filtering. These factors could be hindering access specifically from these geographical areas.

In order to assist us in our investigation and expedite the resolution process, we kindly ask for your cooperation with the following request: 

If you are situated in Hong Kong or China and are experiencing issues accessing Zinio, we would greatly appreciate it if you could provide us with your public IP address.

You can easily find your IP address by visiting https://whatismyipaddress.com/ or by simply searching for “What is my IP” on Google.